DIGITALIZATION OF WORK PRACTICES AND ITS IMPACT ON EMPLOYEE ENGAGEMENT IN NIGERIA’S MANUFACTURING SECTOR

Abstract

Digital transformation is reshaping workplaces globally, offering opportunities to enhance employee engagement while introducing challenges such as techno-stress and job insecurity. This study investigates the impact of work practice digitalization on employee engagement in Nigeria’s manufacturing sector, focusing on Edo State. Using a cross-sectional survey of 300 employees from three major firms (Guinness Nigeria Plc, Nigeria Bottling Company, and 7Up Bottling Company), the study examines the effects of digital productivity processes, decent work, job satisfaction, and technology-based job autonomy. Data were analyzed using descriptive statistics, correlation, multiple regression, and confirmatory factor analysis. Results indicate significant positive effects of digital productivity processes, decent work, job satisfaction, and job autonomy on engagement. Grounded in the Job Demands-Resources (JD-R) model, the findings highlight digitalization’s dual role as a resource and challenge. Recommendations include up skilling programs, supportive leadership, and robust digital infrastructure to sustain engagement. The study contributes to understanding digital transformation in developing economies and offers policy insights for fostering competitive, engaged workforces in Nigeria’s manufacturing sector.